Care Needs
Care home matches the support required for each individual
Our Free Service
You are not alone — we are here for you.
We understand that when you contact us, it is often during a difficult and emotional time. You may suddenly be faced with finding care for a loved one following a hospital stay, managing increasing care needs at home, or navigating decisions you never expected to make so quickly.
It can feel completely overwhelming and we believe that no family should ever have to navigate this journey alone. You are not alone. We are here for you.
At the heart of everything we do is a simple goal: to help you find the right care solution with compassion, reassurance, and expert guidance, so you can focus on what matters most — spending valuable time with your loved one.
Our service is completely free to use and is available to everyone, with no means testing required.
Our team are on standby 7 days a week, into the evenings, as we feel it is important that you can call us when it is most convenient for you.
On your initial call, you will be asked about your loved one and why you have reached out to us.
With your permission, we will introduce you to one of our Trusted Care Advisors — an experienced specialist who will not only contact you within 30 minutes of your initial enquiry but will take the time to understand your situation and will personally guide you through every stage of your journey.
After speaking with you, they will immediately begin researching suitable care options based on what we call our Four Corners of Care™: Care needs. Desired location. Affordability & Sustainability. Vacancy availability.
Within just a few hours, your Trusted Care Advisor will call you back with carefully matched care home options, including availability, costings and to arrange viewings which in most cases can take place within 24 hours.
Once you have visited the care homes with the support of our Trusted Care Advisor and you have chosen the home that best suits your needs, we will liaise with the home to arrange the assessment on your behalf.
We communicate with you every step of the way and we will keep everyone informed including social workers, hospital staff, discharge teams etc of the progress to date, as we don’t want you to sit and worry unnecessarily. Once the home has assessed we will let you know the outcome.
Once the care home has agreed acceptance, we will confirm care costings that we will have negotiated on your behalf before your visit, so that the fees are affordable and sustainable.
Our support doesn’t end once a placement has been secured, either. Your Trusted Care Advisor will keep in touch with you until your loved one has moved into their new home and will still be available to you should you have any further questions.
We fully appreciate that this can be a very unsettling time for all the family and we are here to reassure you.
At How to Find a Care Home we are here to make a very difficult decision easier for you and by contacting us today, we can do just that.
The 4 Corners of Care™
Guiding families to the right care, in the right place, at the right time, with confidence and discretion.
Location
Finding care as close to your preferred location as possible
Cost
Affordable and sustainable options within your budget and funding
Vacancy
Current bed availability
Care Needs
We carefully match each person's individual care requirements with homes that can provide the right level of support, comfort and expertise.
Location
We search for care homes close to your preferred area or postcode, helping loved ones stay connected to family and familiar surroundings.
Cost
We only recommend homes that are financially sustainable, giving families confidence and clarity around long-term cost.
Vacancy
Every home we suggest will have a suitable vacancy available, helping avoid unnecessary delays during an already stressful time.
Ready when you are.
One call. One advisor. A simple, supportive path forward.
